The work
The archive. Most of it is under NDA. What's here is how I think — the decisions behind work that shipped, and the work made to change someone's mind.
- The system no one could see A SkyMiles proof-of-concept that became the design system running across Delta — web, app, kiosk, airport, onboard. Shipped 2023
- The cabin at altitude The vision that put Delta's connected cabin on a CES keynote — built to make a room believe before anyone committed to building it. Built to decide 2025
- Without missing a beat Rebuilt Nike's customer-service agent platform around what the agents already did well. Shipped to every Nike service center and warehouse. Shipped 2018
- What the files already knew Built the Design Audit Bureau — seventeen agents that turn a design system into its own living documentation. Piloting on the Delta account. Piloting 2025